System - Retry Pending Ticket Updates (BETA)

Required roles: system-c

Retry syncing unprocessed ticket updates.

Finds tickets with unprocessed updates and attempts to resolve them
(e.g. match with Zendesk tickets that may have been created since the original sync attempt).

When provider is specified, only that provider is retried.
When omitted, all providers that support this operation are retried.

Supported providers:

  • delta: Retries Delta tickets with no Zendesk ticket ID
  • fiberoperator: Retries FiberOperator tickets with unprocessed updates
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Body Params
string
enum

Supported ticket providers

Allowed:
Headers
string
enum

Language of translated texts in the response. Without it, your user's language is used.

Allowed:
uuid

Limit the request to one of the organizations your user has access to. Without it, the request covers all of them.

Responses

Language
Credentials
OAuth2
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Response
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application/json