get
https://api.nextpertise.nl/support/provider-ticket-jobs//
Required roles: system-r
Get the status of a provider ticket job.
Poll this endpoint to check if a create/update operation has completed.
Status values:
pending: Job is queued, waiting to be processedprocessing: Job is currently being processedcompleted: Job finished successfully - checkresultfield for the provider ticket responsefailed: Job failed - checkerror_messageanderror_codefields
Polling recommendation:
- Poll every 2-5 seconds
- Timeout after 2-3 minutes (KPNWBA can take up to 90 seconds)
Response fields:
job_id: The job UUIDstatus: Current job statusoperation: The operation type (create/update)provider: The provider (delta/kpnwba)created_at: When the job was createdstarted_at: When processing started (if applicable)completed_at: When the job finished (if applicable)result: Provider ticket response (if completed)error_message: Error description (if failed)error_code: HTTP status code from provider (if failed)
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