Required roles: system-r

Get the status of a provider ticket job.

Poll this endpoint to check if a create/update/confirm-resolution operation has completed.

Status values:

• pending: Job is queued, waiting to be processed
• processing: Job is currently being processed
• completed: Job finished successfully - check result field for the provider ticket response
• failed: Job failed - check error_message and error_code fields (also when the provider
  rejected the request, e.g. a KPNWBA REJECTED response)

Polling recommendation:

• Poll every 2-5 seconds
• Timeout after 2-3 minutes (KPNWBA can take up to 90 seconds)

Response fields:

• job_id: The job UUID
• status: Current job status
• operation: The operation type (create/update/confirm_resolution)
• provider: The provider (delta/kpnwba)
• created_at: When the job was created
• started_at: When processing started (if applicable)
• completed_at: When the job finished (if applicable)
• result: Provider ticket response (if completed)
• error_message: Error description (if failed)
• error_code: HTTP status code from provider (if failed)